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Average Customer Review
0.26086956521739 of 5 from 23 reviews.

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 Shady people with lots of lie... all 5 star reviews were paid for! Beware!, 05-09-2014 10:02AM

By: Gregory

unlike most other people on here who have only had experience with not getting approved for a car I actually have... i purchased a used vehicle from here in 2011 my salesman phill Crabtree on the passenger side of my vehicle was a cracked or broke lose piece of the rocker molding under the door I asked about it being fixed & he said oh yeah we had someone else looking at this car just yesterday & I asked they said it could be fixed no problem... ok I thought... i asked if It had bluetooth & Onstar since it was a malibu & was a 2010 & had all the buttons to make calls & stuff on the steering wheel which I was so glad when they said yes its bluetooth & onstar capable so I made the deal traded off my old gas guzzling suv to which they never test drove I signed all the papers and went home in a new to me car... i couldn't get my phones bluetooth to pair to the car... i followed all the instructions when I went back the next week to get the molding fixed I was told they had ordered the wrong paid color & mentioned not being abel to get my bluetooth paired after a bit he came back & told me they were going to order the right paint color & I could come back next week as for bluetooth & onstar it would require an aftermarket mirror to make it all work...He also added that my old vehicle was going to cost 3000 bucks to repair apparently the breaking system was about to fail... i asked price on the mirror & was told no more than a hundred dollars probably around 75 bucks I said ok order it I want it...ok... halfway home he called & said there was another paper I had to sign keep in mind this is an hour drive for me... i went back & filled it out to which i was promised anouther tank of gas which made two since I was already promised one for them ordering the wrong paint color now since I had to come back I would get anouther.... next week I went back phill was busy so I went to the maintenance counter & told them I was here for my x time appointment to have my molding fixed to which they replied they didn't have an appointment for me nor did phill have one on the books for a customer they sent someone out to look at it & said this could not be fixed it had to be replaced due to metal being in it or some such crap...i could get it at the dealer cost which apparently ment I had to pay for it at the price they would pay for it... almost 500 bucks... As for the mirror I had to drive to Saint roberts & have it installed at best buy & it was 375 bucks not 75.. i complained to the sales manager phill called me a liar right there on the sales floor & said he wanted me out of the dealership for lieing so much to which the sales manager told me he would believe phill over me anyday over anyone else in the whole dealership... went back after hearing credit amnesty get two kia souls for 222 a month as long as I bring home 350 a week I'm approved was told no they were at the mercy of the lenders I said false advertiseing... Also the 5 star were paid for with 100 bucks

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